The Hotel Torremolinos has a policy of Reservations, Cancellations and guidelines to be followed in order to always provide the best care possible.
Policy change date and cancellation of reservation:
* Request for change of date or cancellation of reservation must be in writing and sent by e-mail (email@example.com) or by fax (12 3842-0625). The receipt of the same should be confirmed by the Department of booking.
* A request for change of date will be accepted until 05 days prior to the date of entry, provided that it comes with the new date for lodging.
- Subject to availability of apartments for the desired date.
- There will be no refund of amounts previously paid, if the values for the new date is less than current.
- If the values for the new date exceeds the amounts already paid, the amount of the difference must be paid by the customer at time of check-in.
* Cancellation request, requested between the 14th and 10th days before the check-in date, will be entitled to 100% refund of the amount paid.
* Cancellation request, requested between 09 º and 04 º days before the check-in date, will be entitled to reimbursement of 80% of the amount paid.
* Requested under 72:00 pm prior to the day of check-in, will not be entitled to a refund.
* Outputs anticipated for reasons of any kind will have absolutely no way of return, rebates, compensation or any other compensation in any capacity even in partial amounts paid for hosting.
* The withdrawal of services included in the room, will not be entitled to any refund.
• Check-in time: After 15:00
• Check-out Time: Up to 13:00
• Respect the quiet time: 22:00 to 07:00
• We offer individual safes;
• Consumption will be paid upon check-out;
• The voltage of our apartments is 110 V;
• Cards Accepted Visa, Mastercard and American Express;
• Mom's Copinha equipped and open 24 hours;
• We do not accept pets of any size;
• Do not leave children unattended near a swimming pool;
• All our apartments are equipped with: TV, Air conditioning, minibar, telephone and hairdryer;
• We have outdoor parking equipped with electronic gate;
• We offer computers with Internet access and also Wireless (Wireless ONLY in social areas).
• In social areas is expressly prohibited consumption of food and drink brought by guests, if there is insistence stopper is charged 50% of total output.
• The Hotel Torremolinos is not responsible for valuables left in the apartment, social areas and parking, for free individual safes provide to our guests.